Press Release
- Date:
- Thursday, November 08, 2001
- Contact:
- David Peikin
- Phone:
- (301) 918-0818
- Email:
- G1@schwartz-pr.com
Group 1 Software Continues Latin American Growth
with Addition of New Customers in Argentina and Chile
Lanham, MD —Group 1 Software (Nasdaq: GSOF), a leading provider of customer relationship management (CRM)-enabling software solutions, today that Argentina's La Caja and Chile's Synapsis have selected Group 1's DOC1 customer communications management suite to generate targeted business documents. DOC1 permits enterprise-wide creation and management of highly personalized customer communications and messaging campaigns for multi-channel delivery. The DOC1 suite enables companies to communicate with millions of customers using one-to-one communications via the customers' preferred delivery method.
La Caja, Argentina's leading provider of insurance and financial services, selected DOC1 to develop and print insurance policy statements and award summaries for its "CajaPlus" points program.
"After careful review of other solutions, we chose DOC1 to increase the speed and efficiency of our printing process," said Ana Luisa Martinez del Valle, systems analyst with La Caja. "Because we work with insurance contracts, our printing procedures are extremely complex and DOC1 is compatible with the platform and printers we use. We also purchased the messaging component of DOC1 Marketer to enhance personalization of messages for various client promotions and insurance products."
Synapsis, a member of Chile's Grupo Enersis holding company, provides IT-related services to other companies in the Grupo Enersis family and to private sector businesses. Synapsis has a growing client base of DOC1 users who want to enhance their company's image through business documents.
"DOC1 is a leader in its category and enables us to offer our clients such advanced functionality and features including customized messages, quick format changes and advertising inserts," said Manuel de Andrés Manzano, new business manager for Synapsis. "The majority of our clients are utility companies and they recognize the importance of leveraging billing statements as a key vehicle for reaching customers."
"We are very pleased to add these leading companies to our growing customer base in Latin America," said Alan Slater, president of Group 1's DOC1 Division. "Companies throughout the region are using DOC1 to find, reach and keep high-value customers by utilizing powerful one-to-one communications."
Other leading corporations in the banking, utilities and telecommunications industries throughout Latin America are also using DOC1 to develop and manage targeted customer communications. In addition to La Caja and Synapsis, corporate leaders such as Alestra, Avantel, Axtel, Banco Itau, BellSouth Peru, Comcel and Telia Swedtel de Colombia are also taking advantage of the power of DOC1.
Group 1 Software (Nasdaq: GSOF) is a leading provider of customer relationship management (CRM)-enabling software solutions for data quality, marketing automation, customer relationship communications and direct marketing applications. Group 1's software systems and services enable 2,500 customers worldwide to market smarter by helping them find, reach and keep customers. Founded in 1982 and headquartered in Lanham, Maryland, Group 1's solutions are utilized by leaders in the financial services, banking, retail, telecommunications, utilities, e-commerce, and insurance industries. The company's customer base includes such recognized names as AT&T, Charles Schwab, Entergy, GEICO, L.L. Bean, MCI WorldCom, Wal-Mart and Wells Fargo. For more information about Group 1, visit its Web site at http://www.g1.com.